Dependable IT Support for Engineering and Architecture Firms

Stopped in for a BitLocker Recovery issue. Bradley assisted me in resolving the issue and looking at other Apps to clean up my computer. Friendly and helpful. Highly recommend.

Ive been a customer here several times and Ive never had a bad experience. I have minimal experience with computers (built my own pc but thats about it), and took my piano keyboard into there. They gave me advice on how to fix it myself for free. Even when im a paying customer, theyre always cheap, fast, professional, and polite. Especially after this last visit I dont think ill go anywhere else.

Super clean and organized store. Just bought a custom pc from them they were super nice and clear about what I needed to know about it. Will definitely be recommending and coming in again for anything I might need

I brought my son’s laptop in for repair. I came by late in the afternoon to pick it up, but the parts literally showed up as I was at the counter. Instead of making me wait until the next day, he said give me 30 minutes and come back. Laptop was finished and I didn’t have to come back! They are very fair on their labor and parts prices as well. Parts+labor+new charging cord was around 50 bucks!

Smart fellers here and excellent service

Looking at the reviews this place is great
Crazy someone said an employee was rude for saying they didint have any Computers under 1k when there is a ram and ssd shortage

Very good customer service fairly cheap and quick repairs

Really great staff, super freindly and helpful. 10 out of 10.

Friendly and helpful I will recommend K13👍🏻💯

Helped provide me with a CPU tin, so I could mail off my CPU. Very friendly staff! Highly recommend!

Literally could not have been a better help. They didn’t have what I was looking for, but took the time to talk me through what would work for my needs. I didn’t buy a thing but they have earned my business moving forward.

Awesome service and very helpful

I had trouble connecting a monitor to my computer. The staff was excellent and had me fixed up quickly. This is my go to computer service store in Jonesboro!

I recently took my gaming computer to k13 for a new gpu and ssd and had it back the next morning. fast professional service

I am Proud to write this post. I recently took my daughters Chromebook to pc doc in Jonesboro and they said it cant be fixed, and started to try to sell me another laptop. Something inside me said go get a second opinion. So I took it to k13 computers and it was fixed and wasn’t expensive to repair. It was quick that is where I will be taking my laptops when I need it repaired so happy I went with my instincts.

good place to purchase used computers

Best service and product for computer shop in jonesboro AR

Gave me a free sata cable

These guys are really amazing. They literally saved this college students life, no exaggeration. Trust me, they are the best around.

I took my brand new, and expensive GPU in today because the middle fan was making a very loud rattling noise. I was worried it was a bearing issue or something bad, and it turned out to just be a sticker from one of the other fans that had gotten pulled off and sucked into my middle fan causing the noise. They helped me out, and saved me a lot of money.

Very knowledgeable and helpful and honest 👌🏾

Wonderful service! They fixed my printer right up while I waited. I’ll buy from them again!

I recently took my son’s pre-built Skytech PC to K13 after it suddenly stopped working. He had cleaned it using a can of air duster and, in the process, accidentally loosened a connection on the motherboard, which caused the system to stop powering on.

We opted for K13’s emergency service, and their team quickly diagnosed the issue. They confirmed that a loose connection was the cause and ensured all components were properly reseated. They didn’t try to upsell us a new power supply or suggest any unnecessary repairs—just a straightforward solution and a half-hour labor charge.

K13 exemplifies what honest, customer-focused service should look like. Their integrity and professionalism were truly refreshing.

Unfortunately, Skytech refused to honor the warranty, but after discussing a custom build with K13, I was pleasantly surprised to find that they could offer a more powerful system at a lower price point.

If you’re in need of PC repair or considering a custom build, I highly recommend K13. Their transparency, technical expertise, and customer-first approach have earned my trust. Our next system will definitely be coming from them.

Thank you, K13!

These guys are knowledgeable, professional, and fast. The don’t dawdle. I am thrilled with the out come!

Great service and products

Excellent to work with. Knows their stuff.

I Needed some help setting up a home office, my computer was not cooperating so I stopped in the staff was great and had me fixed and ready to go in just a few minutes. Highly recommend K13 for printing supplies, gaming systems or just a quick question. very knowledgeable staff. Thanks Guys

Amazing customer service! They fixed my gaming PC in less than two hours. Definitely will be my go to spot for computer problems going forward.

Hands down best pricing around- and their customer service is impeccable. Support local business!!!

Cool place, I like it.

Great communication fair pricing fast work

The store attendant is kind , friendly and knowledgeable, able to assist the older folks Very approachable. More power for Bradley. The store is highly recommended.

Always great in a pinch. Excellent toner and ink prices. No haggle if it doesn’t work.

Excellent work

Very helpful knowledgeable staff

Nice, clean store with a good selection for computing needs. The staff was very friendly and the process from start to finish was relaxed.

Great staff, super sweet and helpful!

Associate was able to tell me on the phone that they had the cartridge I needed along with the price. They offer re-manned cartridges for less than half the price of a new one. Bring in your old one for a 5% discount and recycle at the same time!

Aways greeted like a friend when I walk in to the store. They usually always have what I’m looking for or something better than. I do recommend them to any beginner or intermediate pc nerd!

Friendly and knowledgeable staff. Prices aren’t better than online, but if you need help or need it now then this is the best option locally.

The best customer service! The best people! The best prices!

Walked right in and got a PS5! Feel like a kid on Christmas. Great and friendly customer service!

Awesome customer service, helped to explain things to me to make it easy to understand and fix my problems I was having.

K13 is an awesome local computer shop to find anything technical you may be looking for. They also do break-fix/repair! Definitely worth stopping by and checking out!

Had exactly what I needed when box stores didn’t. Better prices, and professional service. Fast & easy.

Always has what I need

They alway have what we need

Excellent customer service! We recently contacted K13 for our computer & in-house networking needs at our busy office, and they have gone above and beyond.
They brought in & installed a new, faster server for our network. I was prepared for the worst… for our operating software to be off line for hours. Nope! They had everything back up within around 30 minutes. All of our work stations received a memory upgrade & windows upgrade.
I can’t tell you what a relief they have brought to us, all work stations work efficiently & MUCH faster. No more waiting… & waiting… while the computer thinks.
If we have a problem, they are kind, patient & happy to help. (Bless their souls they have to be patient with me, I’m not tech savvy AT ALL) They are able to remote in from their office & solve most problems within a matter of minutes. It is a life saver.
I would highly recommend K13 and their staff for you business or home!

Amazing prices super friendly. As a small business owner I’ve used my Epson workforce for year but to be honest the single catridges are expensive. I couldn’t believe the low price when I called because no other store sold only cyan locally. I rushed over and my cartidge was waiting for me. The employee was so professional and kind. Will be buying all my ink from here.

K13 helped solve a networking issue at our office. We contacted them late one afternoon, and they arrived first thing the next morning. The technician was efficient, friendly, and knowledgeable. We highly recommend K13 for your technology needs!

Great friendly service with the best prices around!

Best service ever.

The female that waited on us was very friendly. It was the first time we had ever been in there and will definitely be using them from now on.

Great experience. Great people with very friendly service. I highly recommend using this company.

Wonderful store, staff and customer service. A+

Very friendly and professional…

Best price and Service a real high quality experience!

Stanley products great people the love that store

Best IT place in the city. It will meet all of your IT needs. Anything dealing with computer and networking.

Great veteran owned business. Very professional and knowledgeable staff.

lo mas agusto que estado en mi vida en este trabajo

The BEST customer service around!!!! Local and the team is like family!!! They will always do you right!!! Highly recommend for any ink, toner, computer, or technical needs!!!!

Took my pc for a motherboard upgrade, they were very good with communication 10/10 recommend

Great customer service. The got my computer I. The same day that I called. They gave me a call about 2 hours later saying that it was done and my computer works great!!

Went to look for a power supply and they had what I needed. A high quality EVGA modular PSU at a really good price. Also got a few other goodies I needed. Answered all my questions. Will definitely go back

I would personally recommend K13 to anyone shopping for any of their computer needs, whether it be shopping for a custom made gaming setup or upgrading their older hardware K13 is the place to go! I placed an order for a new gaming system for my sons Christmas present and K13 had the system built and everything ready to pickup the following day giving me plenty of time to get all of his favorite games downloaded so everything was perfect Christmas morning! I could go on and on about this company, however I’ll close by saying this; I originally started my PC search on the big box websites Dell, HP, NewEgg, etc… and then I remembered that K13 always donated so much equipment and man hours to the local St. Jude fundraiser here in Jonesboro. This is a company that’s strongly rooted in the Jonesboro community and goes above and beyond to assist those in need. A++++++ would definitely do business with again! Shop local!!!

We need it some printouts ASAP , and they got it done for us , super fast . Awesome costumer service , Awesome place 👏👏👏

These guys are the best!! They always go out of their way to give us A+ service

I know the owner Mr Shannon Moore .One of the most hard working Family Man I know!!

excellent customer servive!!!! they are wonderful people with great prices!

Great advice and knowledge, and amazingly low prices!!

Great service and good prices. These guys never cease to amaze

Awesome customer service, helped to explain things to me to make it easy to understand and fix my problems I was having.

K13 is an awesome local computer shop to find anything technical you may be looking for. They also do break-fix/repair! Definitely worth stopping by and checking out!